iQLoaderby OVERFRACHT
Support

Frequently Asked Questions

We’ve gathered the most common questions to help you find the information you need about iQLoader quickly and easily. If you didn’t find an answer, send a request to our team and we’ll help.

1What is iQLoader?

iQLoader by OVERFRACHT is a digital configurator and load-planning tool for car haulers.

You select a truck + trailer combination, add vehicles, position them on the car hauler, and receive calculations for vehicle and platform positions, axle loads, loaded height, and total load length.

2Who is iQLoader designed for?

iQLoader is designed for participants in the car-hauling industry:

  • drivers;
  • dispatchers;
  • dispatch teams;
  • owner-operators;
  • auto transport carriers;
  • fleet managers.
3Do I need extensive car-hauler experience to use iQLoader?

No.

iQLoader is also designed to help new drivers and dispatchers understand loading principles faster and work from a completed visual plan.

For experienced users, it is a tool that helps them plan faster and standardize team workflows.

4How do I add a vehicle?

You can add a vehicle in two ways:

VIN — to identify the vehicle as accurately as possible using available data;

or

Year / Make / Model / Body Type — to select it manually.

5Can iQLoader check whether all vehicles will fit?

Yes.

Add the planned vehicles to the selected car-hauler configuration, and you can check whether they will fit before the driver leaves for pickup.

6What if there is one open spot left on the trailer?

Add the vehicle you are considering taking.

iQLoader will help check whether it can fit in the available space before the driver spends time and miles traveling to pickup.

7What does the OPTIMIZE button do?

After the vehicles have been added and arranged in the desired order, OPTIMIZE helps automatically adjust:

  • vehicle positions;
  • available platform positions;
  • distances between vehicles;
  • the overall loading configuration.
8Can I adjust vehicle and platform positions myself?

Yes.

You can manually adjust the configuration, and iQLoader will recalculate the available load parameters based on your changes.

9What parameters does iQLoader calculate?

Depending on the configuration and available features, iQLoader displays:

Axle Weight — estimated loads on axle groups;

Loaded Height — estimated height of the loaded car hauler;

Total Length — estimated total length;

Vehicle Positions — the position of each vehicle;

Platform Positions — platform positions.

10How accurate are the calculations?

iQLoader uses available vehicle and equipment data, geometry, and information entered by the user.

If the user enters updated or modified information into the system, iQLoader can adjust the actual parameters to account for trim, aftermarket equipment, cargo inside the vehicle, fuel level, suspension position, modifications, and other physical factors.

11What happens if one vehicle in the load changes?

You don’t need to start all over again.

Replace the vehicle in the configuration and check or optimize the load again.

iQLoader will recalculate the available parameters based on the new configuration.

12Does iQLoader support every truck or trailer?

iQLoader works with supported truck + trailer configurations that have been integrated into the system.

We are continually expanding the equipment database.

If your car hauler is not yet in the system, you can contact OVERFRACHT about integrating it.

13How do I add a car hauler that isn’t in the iQLoader database yet?

If your truck + trailer combination is not yet in iQLoader, send our team an integration request.

To get started, we may need:

  • the manufacturer, model, and year of the truck and trailer;
  • the VINs of the truck and trailer;

The OVERFRACHT team will review the available technical data to create an accurate digital model of your car hauler.

Once integrated, your configuration will become available in your iQLoader account.

14Can I cancel my subscription?

Yes.

You can cancel your subscription before the next renewal.

After cancellation, access to paid features remains available until the end of the already-paid billing period, unless otherwise required by law or the terms of a specific offer.

15Will new features be added?

Yes.

The Basic Plan is only the first stage of iQLoader’s development.

The platform will gradually expand with additional tools for:

  • more advanced load optimization;
  • delivery sequence planning;
  • route intelligence;
  • clearance intelligence;
  • multi-state compliance;
  • permits;
  • GPS functionality;
  • AI-assisted load search;
  • dispatch and load-board integrations.

More is coming.

16Will iQLoader be able to account for the order of delivery stops?

This functionality is planned for advanced plans.

iQLoader will be able to use the delivery sequence as one of the conditions for building a load, reducing the need for unnecessary vehicle repositioning during delivery.

17Will iQLoader be able to plan a route based on car-hauler height?

This functionality is part of the platform’s future development.

The goal is to use the parameters of the assembled load together with available route and clearance data to evaluate a route.

Any such information will remain advisory and will require independent verification by the driver and carrier.

18Will iQLoader integrate with other transportation platforms?

Such integrations are part of iQLoader’s development.

The goal is to allow users to import vehicle and load information from supported third-party platforms without repeatedly entering it manually.

The availability of a specific integration depends on the relevant third-party provider’s APIs and permissions.

Get in touch

Contact

We’re always open to collaboration, new opportunities, and interesting projects. Reach out to us in whatever way works best for you.

Irvine, CAUSA
Didn’t Find Your Answer?

Contact the iQLoader team

We can help check your equipment’s compatibility, answer questions about pricing plans, or show you how iQLoader works with a real load.

An email to support@overfracht.com with your text will open.